DELIVERY AND REFUND NOTICE

DELIVERY AND REFUND NOTICE

• The Buyer declares that he / she reads and knows the basic properties, sales price, payment method and preliminary information of the product subject to the contract in the website of the SELLER https://www.ezratuba.com and gives the necessary confirmation in electronic environment.
• The product subject to the contract shall be delivered to the BUYER or the person / institution at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s settlement for each product, provided that it does not exceed the legal 30-day period.
• If the product subject to the contract is to be delivered to another person / organization from the BUYER, the SELLER shall not be held liable for the person / organization to be delivered shall not accept the delivery.
• The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with the warranty documents and user manuals, if any.
• For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price has to be paid in the form of payment of the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been liberated from the obligation to deliver the product.
• After the delivery of the product, the credit card belonging to the BUYER is unfairly or unlawfully used by unauthorized persons in a way that is not caused by the BUYER’s defect, provided that the bank or the financial institution does not pay the product price to the SELLER. must be sent to the SELLER during the day. In this case, the transportation costs belong to the BUYER.
• The SELLER is obliged to inform the BUYER of the situation if the contractor is unable to deliver the product subject to the contract due to extraordinary circumstances such as force majeure or transportation interruption. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent and / or postpone the delivery period until the preventive situation disappears. If the buyer cancels the order, the amount paid shall be paid to him / her within 10 days.
• The defective or defective products of the products sold with or without warranty certificate may be sent to the SELLER for the necessary repair within the warranty conditions.
• The BUYER has the right to withdraw within 7 days from the date of delivery of the product subject to the contract to the person / organization indicated at him / her. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone and the product shall not be used in accordance with the provisions of Article 6. In case of the exercise of this right, the delivery of the original delivery receipt and the original invoice must be returned to the third party or to the BUYER. Within 7 days following the receipt of these documents, the product price shall be returned to the BUYER. If the original invoice is not sent, VAT and other legal obligations cannot be returned. The delivery price of the returned product due to the right of withdrawal shall be borne by the SELLER.
• Products that cannot be returned due to their nature, disposable products, copied software and programs, consumables, products that have deteriorated or expired, and the right of withdrawal cannot be used for services.